Orders received by 9:00 am PST will ship the same day from our California warehouse. We process orders Monday through Friday, excluding holidays.
Rocket Dog offers FREE standard shipping on Orders over $30.
Shipping methods and costs will vary based on your order's total and destination. After choosing your preferred shipping method at checkout, your total shipping charges will be displayed before your order is completed*.
Free U.S. standard ground shipping on orders of $30 or more.
- Offer valid only on orders placed at Rocketdog.com
- Offer limited to standard ground shipping to U.S. addresses only
- Offer not valid on return shipments, special orders, prior purchases, gift cards
- Offer is limited to stock on-hand and is not redeemable for cash
Shipping Fee of $7.95 applies to orders less than $30 before tax.
*Shipping methods and costs will vary based on your order's total and destination. After choosing your preferred shipping method at checkout, your total shipping charges will be displayed before your order is completed.
Orders are shipped using Federal Express SmartPost; which utilizes the United States Postal Service (USPS) for final delivery. FedEx SmartPost reaches every U.S. address, including:
- P.O. Boxes
- APO, FPO and DPO destinations
- Alaska, Hawaii and all U.S. Territories
Orders are generally delivered within 7 business days within the contiguous U.S. Longer transit times to destinations outside the contiguous U.S.
Orders under $30 is a Standard Shipping Charge of $7.95
EXPEDITED SHIPPING CHARGES:
Second Business Day $15.95 per order
Next Business Day $34.95 per order
- Expedited shipping is not available with P.O. Box or APO/FPO/DPO addresses.
- Two Day expedited shipping is generally not needed for destinations in California.
Rocket Dog has partnered with MyUS.com to offer convenient, fast international shipping to over 225 countries.
MyUS.com provides international forwarding services. Sign up with MyUS.com and receive your own U.S. street address - this is where Rocket Dog will send your shoes. MyUS.com prepares the shipment and will deliver to your international address.
To get started -sign up with MyUS.com (this will be a link) and receive your U.S. street address to use when you place your order at rocketdog.com.
INTERNATIONAL RETURNS & EXCHANGES
It’s simple! Follow the steps for domestic returns & exchanges. However, the pre-paid FedEx labels cannot be used outside the U.S. Please use a carrier of your choice to return your order to:
11824 S. Alameda St.
Lynwood, CA 90262
We highly recommend the use of a traceable shipping method such as FedEx or UPS.